End-User Agreement

Last updated: Jan 17th, 2025

GENERAL

ACREOM INC. AND ITS AFFILIATES (dba CALLSTACK AI – “WE”, “OUR”, “US”, “Company” OR “CALLSTACK”) ARE HAPPY TO PROVIDE YOU (“CUSTOMER” OR “YOU”) WITH OUR SERVICES, AND WELCOME YOU TO OUR PLATFORM AND OUR WEBSITE AVAILABLE AT https://www.callstack.ai/ (THE “WEBSITE”). THE FOLLOWING TERMS OF SERVICE (THESE “TERMS”) STIPULATE THE TERMS AND CONDITIONS OF OUR PROVISION OF THE SERVICES AND YOUR USE OF THE SERVICES AND PLATFORM. THE SERVICES AND PLATFORM ARE PROVIDED SOLELY FOR YOUR OWN USE. BY ACCEPTING THESE TERMS ELECTRONICALLY, BY SUBSCRIBING TO THE SERVICES, BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY ACCESSING OR USING OUR PLATFORM, YOU AGREE TO THESE TERMS. IF YOU ARE ENTERING INTO THESE TERMS ON BEHALF OF A COMPANY OR ANOTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS, IN WHICH CASE THE TERM “YOU” OR “CUSTOMER” WILL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF THE LEGAL ENTITY THAT YOU REPRESENT DOES NOT AGREE WITH THESE TERMS, YOU MUST NOT ACCEPT THESE TERMS OR USE THE SERVICES OR PLATFORM. AN “AFFILIATE” OF A PARTY MEANS AN ENTITY CONTROLLED BY, OR UNDER COMMON CONTROL WITH, SUCH PARTY.

Certain features of the Website or the Services may be subject to additional guidelines, terms, or rules, which will be posted on the Website in connection with such features, including, without limitation, our Pricing page setting our different subscription plans available at https://www.callstack.ai/pricing/, our Privacy Policy available at https://www.callstack.ai/privacy-policy. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

Your ability to use or access the Services is dependent on the third parties, such as GitHub or GitLab. You acknowledge and agree that your ability to access and use the Services is governed by the Terms of these third parties, and those Terms may change at their discretion.

1. LICENCES; SERVICES; ACCOUNT

You may register for a Callstack user account (“Account”). In order to register an Account, you will be required to connect to the Services via your account with GitHub or GitLab (each, a “Third-Party Account”). By connecting a Third-Party Account to the Services, you authorize Callstack to access your Third-Party Account, including your profile information, the primary email address associated with your Third-Party Account, profile information from the organization of which you are a part (such as organization name, description), and information about the GitHub or GitLab repositories to which you have access. You control the scope of the authority granted to Callstack to the extent permitted by GitHub or GitLab. By providing Callstack access to your Third-Party Account, you authorize Callstack to act on your behalf to retrieve information from the applicable Third-Party Account for purposes of providing the Services under these Terms. You are responsible for maintaining the security and confidentiality of your Account information. You agree that you are solely responsible for any and all losses incurred by us or any other user or visitor to the Services due to someone else using your Account as a result of your failing to keep your account information secure and confidential. You represent and warrant that you have all necessary rights, consents, authorizations and permissions to grant Callstack access to your Third-Party Account, including for the purposes described in these Terms, without any breach by you of any of the terms and conditions that govern your agreement with the applicable Third-Party Account provider, and without subjecting Callstack to any payment obligations, usage limitations or other liabilities.

Authorized Users

You are responsible and liable for all uses of the Services resulting from access provided by you, directly or indirectly, whether such access or use is permitted by or in violation of this Agreement. Without limiting the generality of the foregoing, you are responsible for all acts and omissions of anyone authorized to access or use the Services on your behalf (“Authorized User(s)”), and any act or omission by an Authorized User that would constitute a breach of this Agreement if taken by you will be deemed a breach of this Agreement by you. You shall use reasonable efforts to make all Authorized Users aware of this Agreement’s provisions as applicable to such Authorized User’s use of the Services and shall cause Authorized Users to comply with such provisions.

2. PROHIBITED USES

You may use our Services only for lawful purposes and in accordance with with these Terms of Service. You agree not to use the Services:

In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms of Service.
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate Callstack, a Callstack employee, another user, or any other person or entity (including, without limitation, by using email addresses or account names associated with any of the foregoing).
To violate, encourage others to violate, or provide instructions on how to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right.
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Callstack or users of the Services, or expose them to liability.

Additionally, you agree not to:

Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Services, including their ability to engage in real time activities through the Services.
Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
Use any manual process to monitor or copy any of the material on the Services, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
Use any device, software, or routine that interferes with the proper working of the Services, including any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services is stored, or any server, computer, or database connected to the Services.
Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
Sell or otherwise transfer the access granted under these Terms.
Attempt to do any of the acts described in this Section 5 or assist or permit any person engaging in any of the acts described in this Section 5.

3. LLM PROVIDERS

Our Services use artificial intelligence - which is powered by OpenAI and Anthropic. We integrate using OpenAI and Anthropic's API. When using our Services, you agree to abide by OpenAPI’s Usage Policies and Terms of Service and Anthropic's Usage Policies and Terms of Service , and you agree not to use Callstack in any way that is prohibited by these model providers, including:

Illegal activity
Child Sexual Abuse Material or any content that exploits or harms children.
Generation of hateful, harassing, or violent content.
Generation of malware.
Activity that has high risk of physical harm.
Activity that has high risk of economic harm.
Fraudulent or deceptive activity.
Adult content, adult industries, and dating apps.
Political campaigning or lobbying.
Activity that violates people’s privacy.
Engaging in the unauthorized practice of law or offering tailored legal advice without a qualified person reviewing the information.
Offering tailored financial advice without a qualified person reviewing the information.
Telling someone that they have or do not have a certain health condition or providing instructions on how to cure or treat a health condition.
High risk government decision-making.

4. TERM; TERMINATION

Term. These Terms are effective beginning when you accept the Terms or first access or use the Service, and ending when terminated as described in the Section titled “Termination” below. Termination. Any violation of these Terms of Service shall result in immediate account termination without prior warning to you and without refund applied to your Account. Additionally, any violation of these restrictions may further subject you to liability for violation of Callstack's intellectual property rights and further claims and damages. We may choose to suspend or terminate your Account or ability to access or use the Services at any time, for any or no reason, at our sole discretion, and without notice or liability of any kind. You agree that any violation by you of these Terms of Service will constitute an unlawful and unfair business practice, and will cause irreparable harm to us, for which monetary damages would be inadequate; and you consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies we may have at law or in equity.

You may terminate these Terms at any time and for any reason by deleting your Account and discontinuing your use of all Services. You may delete your Account by accessing your Account settings on the Site or by contacting us at: team@callstack.ai.

Effect of Termination. Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Service; (b) you will no longer be authorized to access your account or the Service; (c) you must pay Callstack any unpaid amount that was due prior to termination; and (d) all payment obligations accrued prior to termination and those provisions which by their nature are intended to survive any termination or expiration of these Terms will survive. You are solely responsible for retaining copies of any User Content you upload to the Service since upon termination of your account, you may lose access rights to any User Content you uploaded to the Service. If your account has been terminated for a breach of these Terms, then you are prohibited from creating a new account on the Service using a different name, email address or other forms of account verification.

5. PRIVACY

To the extent Callstack processes the personal data of Customer or its Users, as such term is defined under applicable privacy laws (“Personal Data”), Callstack will process Your Personal Data in accordance with our Privacy Policy. You will not share Personal Data with the Platform as Input, nor will share with us any “protected health information” or Personal Data which constitutes “sensitive Personal Data” under applicable law without Our prior written consent and the appropriate agreements in place.

6. INTELLECTUAL PROPERTY RIGHTS

The Services and its entire contents, features, and functionality (including but not limited to the Website, App, software, applications, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Callstack, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Callstack hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited, revocable license to access and use the Service solely for your internal business operations as set forth in these Terms of Service and expressly conditioned upon your Account remaining active, in good standing, and in full compliance with these Terms of Service. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services except as permitted by this Terms of Service. Further you must not use the Services to create or in relation to any product or service that competes with the Services.

The Callstack intellectual property rights, including name, copyrights, patents, trade secrets, logo, trademarks and all related intellectual property rights are property of Callstack or its affiliates or licensors. You must not use such property without the prior written permission of Callstack. All other names, logos, product and service names, designs, and slogans on this Services are the trademarks of their respective owners.

We respect and appreciate the thoughts and comments from our users. If you choose to provide input and suggestions regarding existing functionalities, problems with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant Callstack an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right and license to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services. Callstack will have no other obligation to provide you with attribution for any Feedback you provide to us.

USER CONTENT

“User Content” refers to any information, data, or content that you upload, post, input, or submit while using the Service, such as submitting code for review or adding content to your profile. The service provider, in this case, Callstack, treat your User Content as confidential information. Callstack is not obligated to back up your User Content, and it may be deleted without notice. It's your responsibility to create and maintain backup copies of User Content if you want to.

Callstack will use your User Content to generate feedback on, suggestions or other corrections to your code (“Output”). Subject to your compliance with these Terms, Callstack hereby assigns to you all of its rights, title and interest (if any) in and to the Output resulting from your use of the Service and Callstack’s use of your User Content in connection with providing the Service. The Service may provide the same or similar Output to others, and Callstack’s assignment to you in the preceding sentence does not apply to any outputs resulting from other users’ use of the Service. You agree that Callstack may use Output to (a) provide, maintain, protect and improve the Services provided to you; (b) comply with applicable law; and (c) enforce these Terms. You are solely responsible for your use of any Outputs.

Callstack's use of your content should not infringe on third-party rights, break any laws, or violate terms of service or agreements related to your Third-Party Account. By providing User Content via the Service, you affirm, represent, and warrant to Callstack that:

You are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Callstack to use your User Content as necessary to exercise the licenses granted by you, in the manner contemplated by Callstack, the Service, and these Terms;
Your User Content and use of your User Content as contemplated by these Terms does not and will not: (a) infringe, violate, misappropriate, or otherwise breach any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property, contract, or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other proprietary rights of any other person; or (iii) cause Callstack to violate any law or regulation or require Callstack to obtain any further licenses from or pay any royalties, fees, compensation or other amounts or provide any attribution to any third parties; and
Your User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.

Additionally, you should not provide User Content that goes against any fiduciary duty or contractual obligation. If you become aware of the service being used for illegal purposes, you should notify Callstack.

7. CODE PRIVACY

Managed Service. When using the managed service, each code review occurs in an isolated, temporary environment on Google Cloud Platform. The environment is destroyed after the review, ensuring no code is retained on our servers.

Callstack PR Reviewer does not retain any code or review data once the process is complete. The reviewer stores metadata about each review and pull request such as branch name, pull request title, commit hash. For self-service users (GitHub Actions, GitLab Pipelines), no code leaves your CI/CD environment. All reviews are performed within your infrastructure, ensuring code remains secure.

With other Callstack products, your proprietary code remains confidential with Callstack. You can opt out of data storage. However, opting in helps us fine-tune the reviews for you based on your usage. While the code is shared with OpenAI and/or Anthropic for reviewing purposes, neither Callstack nor OpenAI or Anthropic uses your code to train our models. We adhere to rigorous privacy policies to guarantee the safety and confidentiality of your code. Callstack uses open-source project code to train our system.

8. CONFIDENTIAL INFORMATION

From time to time during the Term of this Agreement, You, or Callstack (“Disclosing Party”) may disclose or make available to the other party (“Receiving Party”), information about Disclosing Party or Disclosing Party’s affiliates’ business affairs, products, confidential intellectual property, trade secrets, financial information, third-party confidential information, and other sensitive or proprietary information, whether disclosed or accessed in written, electronic, or any other form or media, that is identified as confidential at the time of disclosure or should be reasonably known by Receiving Party to be confidential or proprietary due to the nature of the information disclosed and the circumstances surrounding the disclosure.

The Receiving Party shall maintain in confidence all confidential and proprietary information and shall not disclose confidential or proprietary information to any person or entity, except to the employees, agents, or subcontractors who have a legitimate need to know, to perform their obligations hereunder and who are required to protect the confidential or proprietary information in a manner no less stringent than required under this Agreement.

Confidential and proprietary information does not include information that: (a) is or becomes publicly known through no fault of Callstack, our service providers, or service integrations providers, or their representatives; (b) already rightfully known to the Receiving Party at the time of disclosure ; (c) rightfully obtained and on a non-confidential basis from a third party without breach of any confidentiality obligation; or (d) independently developed by or on behalf of the Receiving Party without access to or use of any confidential and proprietary information of the Disclosing Party.

Notwithstanding the foregoing, Callstack, our service providers, or service integrations providers, or their representatives may be required to disclose your confidential and proprietary information (a) to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable Law; only with written notice to you and makes a reasonable effort to obtain a protective order; or (b) to establish Callstack’s rights under this Agreement, including to make required court filings.

Callstack’s software, applications, scripts, code, plug-ins and technology incorporated in the Services, the design and layout of the Callstack Platform user interface, all pricing information relating to the Services, and the terms and conditions of this Agreement (including all Orders) shall be deemed confidential information of Callstack without any marking or further designation.

9. SERVICES & SUBSCRIPTIONS

Susbcriptions

The Service may include certain subscription-based plans with automatically recurring payments for periodic charges (“Subscription”). All Subscriptions are payable in accordance with payment terms in effect at the time the subscription becomes payable. Payment can be made by credit card, debit card, or other means that we may make available. If you purchase a Subscription, you will be billed on a recurring and periodic basis (“Billing Cycle”). Billing Cycles are set on a monthly or annual basis, depending on your Subscription choice. You agree that by purchasing a Subscription, the Subscription will automatically renew, and you will be charged until you cancel.

At the end of each Billing Cycle, your Subscription will automatically renew for the same price and time period as your initial Subscription terms unless you or Callstack cancel your Subscription. You must cancel your Subscription before it renews in order to avoid billing of the next Billing Cycle.

Subscriptions are processed and managed on behalf of Callstack, by third-party payment processors (such as Stripe). By submitting your payment method, you authorize Callstack’s third-party payment processor to charge all Subscription fees incurred through your Account to such payment method.

Fees

If you purchase the Services (including on a Subscription-basis), you agree to pay Callstack the applicable fees and taxes in EUR. Failure to pay these fees and taxes will result in the termination of your access to the paid Services, including any Subscription Services. Fees are based on total number of “developer seats” selected for Services during the applicable billing period.

Fee changes

Callstack, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

If Callstack offers any free or trial services (a “Free Trial”), such Free Trial will be subject to these Terms. At any time and without notice, Callstack reserves the right to (i) modify the terms of a Free Trial offer, or (ii) cancel such Free Trial offer.

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds and Cancellation

Subscriptions can be cancelled at any time before the next subscription cycle, and the cancellation will take effect from the next subscription cycle. You may cancel your Subscription through our web app by accessing subscription management, or by contacting Callstack at team@callstack.ai.Refunds may be issued at Callstack’s discretion.

10. THIRD-PARTY MATERIALS

The Services may display, incorporate, permit access to or make available content, data, information, applications, systems, materials and other resources of third parties (“Third Party Materials”) or provide links to certain third-party websites. By using the Services, you acknowledge and agree that Callstack is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality, security or any other aspect of such Third-Party Materials or third-party websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party products or services, Third Party Materials or third-party websites. Third Party Materials and third-party websites are not under Callstack’s control, and, to the fullest extent permitted by law, Callstack is not responsible to you for any Third Party Materials, third-party websites, or third-party services. Third Party Materials and links to other websites are provided solely as a convenience to you. For purposes of these Terms any third-party products and services, Third-Party Materials and third-party websites are subject to their own terms and conditions. If you do not agree to abide by the applicable terms for any such third-party products and services, Third-Party Materials and third-party websites, then you should not install, access, or use such third-party products and services, Third-Party Materials or third-party websites.

11. WARRANTY DISCLAIMER

We provide the services "as is" and without any representation or warranty, express, implied, or statutory. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. Without limiting the foregoing, we do not represent or warrant that the services will be accessible without interruption or that the services, any content from the website, or the server that makes this services available are free from errors, defects, design flaws, omissions, viruses, or other harmful components. Your use of the services is at your own risk. Some states do not allow the disclaimer of implied warranties, in which case portions of this disclaimer may not apply to you.

No advice or information, whether oral or written, obtained by you from the service or Callstack or any materials or content available through the service will create any warranty regarding any of the Callstack entities or the service that is not expressly stated in these terms. We are not responsible for any damage that may result from: (a) the service; (b) any errors, inaccuracies, or omissions in the outputs or other content provided by the services; (c) your ability or inability to upload, export, retrieve, transfer, or remove any user content or your output from the service; and (d) your dealing with any other service user. You understand and agree that you use any portion of the service at your own discretion and risk, and that we are not responsible for any damage to your property (including your computer system or mobile device used in connection with the service) or any loss of data, including user content.

Callstack uses artificial intelligence and machine learning to provide the service. You acknowledge and agree that the technology used by Callstack to provide the service is experimental, rapidly evolving, and subject to unexpected outputs and results. The services may provide results that contain errors, omissions, or not accurately reflect real events, places, people, or facts. You acknowledge and agree that Callstack will not be liable for any mistakes, inaccuracies, omissions, or offensive material in the outputs or any other content generated by the service. You rely upon the outputs at your sole risk.

The limitations, exclusions and disclaimers in this section 14 apply to the fullest extent permitted by law. Callstack does not disclaim any warranty or other right that Callstack is prohibited from disclaiming under applicable law.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event will Callstack be liable, whether in contract, warranty, tort (including negligence, whether active, passive, or imputed), product liability, strict liability, or other theory, to you or any other person for any damages for any indirect, incidental, special, exemplary, punitive, or consequential damages, arising out of or in connection with any use of, the inability to use, or the results of use of the services, including any mobile application, website or its content, even if we have been advised of the possibility of such damages. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, in which case portions of this limitation may not apply to you.

In no event will we be liable or responsible for any errors or omissions in the content of the services, including, without limitation, errors in pricing or availability of services and products, or damages that may result from misrepresentation of age by a user of the services. Except as provided in section 18 and to the fullest extent permitted by law, in no event will Callstack's total liability to you for all damages, losses or causes of action arising out of or relating to the use of or inability to use any portion of the service or otherwise under these terms, whether in contract, tort, or otherwise, exceed the greater of (a) the amount you have paid Callstack in the last six (6) months, or (b) one hundred dollars ($100).

You agree that any cause of action that you may have arising out of or related to the website or services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

Each provision of these terms that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is intended to and does allocate the risks between the parties under these terms. This allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of these terms. The limitations in this section 15 will apply even if any limited remedy fails of its essential purpose.

13. INDEMNIFICATION

You agree to indemnify and hold Callstack, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of the services, (ii) any violation of these terms of service (including negligent or wrongful conduct) by you, (iii) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity, or (iv) your user content. In states where the law does not recognize a cap on liability and/or indemnity obligations, you agree to hold harmless Callstack and be fully responsible for any loss, liability and/or legal fees that arise from the violation of the terms of service herein.

14. MARKETING

Callstack may publicly refer to customer as a customer of Callstack, including on Callstack's website and in sales presentations, and may use customer's logo for such purposes. Similarly, customer may publicly refer to itself as a customer of Callstack's software as a service, including on customer's website.

Callstack reviews on the open-source projects can be used in the marketing material.

15. SURVIVAL

After this terms of service terminates, the terms of this agreement that expressly or by their nature contemplate performance after termination or expiration will survive and continue in full force and effect. For example, the provisions protecting intellectual property, indemnification, payment of fees, and setting forth limitations of liability each, by their nature, contemplate performance or observance after this terms of service terminates. Without limiting any other provisions of the terms of service, the termination of these terms for any reason will not release you from any obligations incurred prior to termination of the terms or that thereafter may accrue in respect of any act or omission prior to such termination.

16. ASSIGNABILITY

You may not assign the terms of service, or any of its rights or obligations hereunder, without Callstack's prior written consent in the form of a written instrument signed by a duly authorized representative of Callstack. Callstack may freely assign this terms of service without your consent. Any attempted assignment or transfer in violation of this subsection will be null and void. Subject to the foregoing restrictions, the terms of service are binding upon and will inure to the benefit of the successors, heirs, and permitted assigns of the parties.

17. WAIVER AND SEVERABILITY

No waiver by Callstack of any term or condition set out in these terms of service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Callstack to assert a right or provision under these terms of service shall not constitute a waiver of such right or provision.

If any provision of these terms of service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the terms of service will continue in full force and effect.

18. ACCESS OF THE SITE OUTSIDE THE UNITED STATES

Given the global nature of the internet, you agree to comply with all local rules, including, without limitation, rules about the internet, data, email, privacy, copyright and trademark infringement. Additionally, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. The Service is intended for visitors located within the United States. Callstack makes no representation that the Service is appropriate or available for use outside of the United States. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited.

In order to access or use the Website or Services, you must and hereby represent that you are not: (a) a citizen or resident of a geographic area in which access to or use of the Website or Services is prohibited by applicable law, decree, regulation, treaty, or administrative act; (b) a citizen or resident of, or located in, a geographic area that is subject to U.S. or other sovereign country sanctions or embargoes; or (c) an individual, or an individual employed by or associated with an entity, identified on the U.S. Department of Commerce Denied Persons or Entity List, the U.S. Department of Treasury Specially Designated Nationals or Blocked Persons Lists, or the U.S. Department of State Debarred Parties List or otherwise ineligible to receive items subject to U.S. export control laws and regulations or other economic sanction rules of any sovereign nation. You agree that if your country of residence or other circumstances change such that the above representations are no longer accurate, that you will immediately cease using the Services and Website and your license to use the Services will be immediately revoked.

19. CONSENT TO USE ELECTRONIC RECORDS

In connection with the terms of service, you may be entitled to receive certain records from Callstack or our Affiliates, such as contracts, notices, and communications, in writing. To facilitate your use of the Services, you give us permission to provide these records to you electronically instead of in paper form.

20. MISCELLANEOUS

Communications. We may send you emails concerning our products and services, as well as those of third parties. You may opt out of promotional emails by following the unsubscribe instructions in the promotional email itself.

Modification of the Service. Callstack reserves the right to modify or discontinue all or any portion of the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you. Callstack will have no liability for any change to the Service, including any paid-for functionalities of the Service, or any suspension or termination of your access to or use of the Service. You should retain copies of any User Content you upload to the Service so that you have permanent copies in the event the Service is modified in such a way that you lose access to User Content you upload to the Service.

No Support. We are under no obligation to provide support for the Service. In instances where we may offer support, the support will be subject to published policies.

If you have any questions about our privacy practices or this Privacy Policy, please contact us at team@callstack.ai.

Callstack by Acreom Inc.